Vendasta AI Receptionist
30% of missed leads, recovered
A home services company ran intake on pen and paper. An audit found the team missed about 30% of inbound leads. Calls went to voicemail. Forms sat unread. The owner was nervous about handing calls to AI. A partner set up a voice receptionist with a three-ring rule. Calls ring the team first. The AI answers only if no one picks up after three rings. It qualifies the caller, books the visit, and writes the lead into the CRM. Callers who want a person get one.
How it wentThe setup covered the missed-lead gap of about 30%. The company reports zero missed calls. The AI now books more appointments than any one team member. The team then had more booked meetings than it could close well, so coaching shifted to closing (vendor's figures; the client is not named).
Try it · based on the source's workflow
Act as the backup receptionist for [company name]. Answer only when a call rolls over after [3] rings or comes in after hours. Greet the caller in our name, ask what job they need and where, and check [calendar] for real open slots. Offer two times and book one. Write the lead, the job notes, and the booking into [CRM] before you end the call. If the caller asks for a person, or the job is an emergency under these rules [list], transfer to [number] at once. Send me a summary of every call the same day. Show me the full script before we go live.
A starting template based on the workflow the source describes. Review it before you use it; you are responsible for what it does.