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Scheduling & Admin
Mon, Oct 26, 2026
Admin

Every email read in 30 seconds

Neal Bawa runs a 16-person company. His assistant, Alice, connects to his mail, Slack, Zoom, and task tool. She reads each new email, message, and call within 30 seconds. She drafts a reply for each one. Bawa says he changes about 2% of the drafts. Action items go straight to the task list. The assistant chases overdue items each day. It also books meetings and texts or calls people who do not reply. It writes notes to files as it reads and keeps a search index, so it can pull the few files that matter for each task.

How it wentMost of Bawa's day is now review of drafts, not typing. The setup runs on a $200-a-month plan. He says a $20 plan does not run it. He gives no revenue or hours-saved total. Access to his password store stays locked behind his text approval (owner's account, via an interview write-up).
Try it · based on the source's workflow
Act as my chief of staff for [company name]. Watch [email], [chat tool], and call notes in [tool]. For each new item, draft a reply in my voice within minutes and hold it for my review. Do not send anything. Pull action items into [task tool] with an owner and a due date, and chase each overdue item once a day with a short note for my approval. Book meetings inside [working hours] only. Keep a running note file per project and search it before each draft. Anything about money, contracts, or passwords stops and waits for my text approval.
A starting template based on the workflow the source describes. Review it before you use it; you are responsible for what it does.
Source: Substack (The IDEAL Investor Show) · Topic: Scheduling & Admin · Tool: not named in the source · All tools
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Cite this caseEvery email read in 30 seconds. The SmallOffice Brief, Mon, Oct 26, 2026. https://smalloffice.space/case-every-email-read-in-30-seconds
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