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412 calls answered, every one
Drew Koch owns Gladiators Painting. He built an AI receptionist for his own company line. It answers in about two rings, qualifies the job, collects name, address and number and reads the number back. It answers only from settings he controls, books the estimate into his Google Calendar, texts a confirmation, and texts him a summary after each call. Callers who do not book get follow-up texts at 24 hours, 3 days, 5 days and 10 days. Koch also founded the company that sells this receptionist product, so read the post as an owner who sells the tool.
How it wentThe company line counted 412 calls over 6.5 months, and he says the AI has answered every call since March 2026. The post gives no booking count and no revenue figure. His stated limits are plain: it cannot price a custom job, it is not a dispatcher or an invoicer, it can get a word wrong on a bad connection, and some callers want a person, so it transfers instead of arguing.
Try it · based on the source's workflow
Answer calls for [painting company] within two rings. Ask what needs painting, where, and the rough size of the job. Collect name, address and phone number, and read the number back to confirm. Answer questions only from these settings: [services, areas, policies]. Book estimates into [calendar], text the caller a confirmation, and text me a summary after every call. If I do not book them, send a polite follow-up text at [24 hours, 3 days, 5 days, 10 days]. Never quote a price for a custom job, and transfer to me at once if a caller asks for a person.
A starting template based on the workflow the source describes. Review it before you use it; you are responsible for what it does.