GoHighLevel
Bookings up: 18% to 31%
Rising Sun HVAC runs two trucks in Central Illinois. The owner worked on roofs and in crawl spaces. His son texted leads back between jobs. Replies took four to six hours, and the firm lost an estimated 40% of inbound leads. The agency that built the system set up three parts in GoHighLevel. A missed call triggers a text at once. An intake form asks the issue, the urgency, and the best contact time. Set sequences follow up leads that did not book. The same system sends review requests after each job.
How it wentIn the first 90 days, lead response time fell from an average of five hours to under ten minutes, per the agency. Booking conversion rose from 18% to 31%. The Google rating rose from 4.2 to 4.7 stars. The firm added one technician within six months. The agency reports these figures.
Try it · based on the source's workflow
For [business name], when a call to [phone number] goes unanswered, send a text within one minute: 'Sorry we missed your call. What do you need help with?' Ask three questions, one at a time: the issue, how urgent it is, and the best time to reach them. Offer two visit times from [calendar]. If the lead does not book, follow up at [intervals] up to [number] times, then stop. After a finished job, send one review request at [timing]. Show me every message template before the system goes live.
A starting template based on the workflow the source describes. Review it before you use it; you are responsible for what it does.