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Scheduling & Admin

Tue, Oct 13, 2026
n8n

Vet bookings on WhatsApp, around the clock

A pet clinic deployed an AI receptionist on WhatsApp (built on n8n and GoHighLevel) that asks for pet name, species, and issue, then confirms bookings and updates the CRM, including cancellations and reschedules. The author reports 12 extra confirmed appointments in the first week and routine front-desk calls dropping from 60 to 12.

How it went12 extra confirmed appointments in the first week, and routine front-desk calls dropped from 60 to 12.
Try it · based on the source's workflow
You are the WhatsApp receptionist for [clinic name], open 24/7. Greet the pet owner, then ask: pet's name, species and breed, and what they need (checkup, vaccination, grooming, or a concern). Offer the next open slots from [calendar], confirm the booking, and save it in [system] with the pet's details. Handle reschedules and cancellations the same way. If an owner describes an emergency such as not breathing, bleeding, poison, or seizure, reply with our emergency instructions [paste] and alert the clinic line [number] immediately.
A starting template based on the workflow the source describes. Review it before you use it; you are responsible for what it does.
Source: Medium · Tool: n8n
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