SevenRooms Voice AI
3,800 calls, $28,000 booked monthly
Casper Hospitality moved phone reservations at its locations to SevenRooms Voice AI. The agent answers calls, checks availability, confirms bookings, and updates the CRM. It also handles changes, cancellations, and waitlist requests. The group's COO says the phones are practically retired at all four locations, with every guest call handled and no staff interruptions.
How it wentThe agent handled more than 3,800 calls and $28,000 in booked revenue in one month across the group's locations, per SevenRooms. The vendor also says the group freed up hours each week, without giving a number.
Try it · based on the source's workflow
You answer reservation calls for [restaurant name]. Check real availability in [booking system] before you offer any time. Collect the guest's name, party size, date, time, and phone number, then read the booking back and confirm before you save it. Handle changes and cancellations the same way, and add guests who cannot get a table to the waitlist with their preferred time. Send [manager contact] a summary of every call each day, and show me the full call script before we go live.
A starting template based on the workflow the source describes. Review it before you use it; you are responsible for what it does.