SevenRooms AI Responses
NewReview replies: 30 minutes to five
A restaurant group's review replies fell from 30 minutes to 5. Guest replies rose 898%.
Try it · based on the source's workflow
Draft replies to every new review and guest message for [restaurant name] on [platforms]. Use our brand tone from these examples: [paste 3 past replies]. Thank the guest, name one specific thing they mentioned, and answer any question from our facts only: [paste hours, menu, policies]. Never offer a refund, a free item, or an apology for a health or safety claim: flag those to [manager contact] with the draft held. Queue all drafts for my approval and give me a weekly summary of the top praise and complaint themes.
A starting template based on the workflow the source describes. Review it before you use it; you are responsible for what it does.