How much does an AI receptionist cost?
How much does an AI receptionist cost?
Short answer: in our published cases, the clear prices are $189 a month and 19 euros a month. A consultant put an AI receptionist on an HVAC firm's line at $189 a month, with $229 a month in total cost. (case) A vendor's Start plan is 19 euros a month, for about 40 answered calls a month. (case) A large firm with 11 branches paid $412,000 in program cost in one year. (case) Most receptionist cases we have published state no price at all.
The prices our sources state
Only three of our published receptionist cases state a cost. Each row below gives the cost exactly as its source states it, what it covered, and who reported it. None of these figures are our measurements, and they are not a market average.
| Case | Cost, as reported | What it covered | Source |
|---|---|---|---|
| 81% of HVAC calls, handled alone | $189 a month for the receptionist; $229 a month in total cost | An AI-only receptionist for a four-truck HVAC firm in central Florida. The consultant reports it handled 81% of inbound calls without a person stepping in, and added about 14 net new jobs a month at a $580 average ticket. | Jahanzaib Ahmed blog |
| An AI answers instead of voicemail | 19 euros a month, Start plan | A vendor worked example, not a customer case. By the vendor's estimate, about 40 answered calls a month come to roughly 2,000 credits. The source reports no individual owner's result. | DEV Community (Weyvox) |
| Answer rate: 61% to 94.3% | $412,000 in program cost in year one | Voice AI on the phones of a US home-services company with 11 branches and roughly 19,000 inbound calls a month. This is a large multi-branch program, not a single-shop monthly price. The vendor reports $3.1M in new revenue in year one against that cost. | Sitka AI case study |
What changes the cost, from the cases
- How many calls it answers. The vendor example ties its plan to use: about 40 answered calls a month come to roughly 2,000 credits, per the vendor. (case)
- How big the business is. One price here covers one four-truck firm. The other large figure covers 11 branches and roughly 19,000 calls a month. The two are not the same kind of buy. (case · case)
- The headline price is not always the total. The HVAC case states $189 a month for the receptionist and $229 a month in total cost, per the consultant. Ask what the total is, not only the plan price. (case)
So it depends on your call count and your size. A single shop that wants after-hours cover is closer to the first two rows. A multi-branch firm that needs a full rollout is closer to the third. No case we have published states a setup fee, so this page does not quote one.
What our cases do not tell you
Most receptionist cases we have published state a result and no price. We list them here so the prices above do not look like a full market range. They are not.
| Case | Outcome, as reported | Source |
|---|---|---|
| Salon phones answered across 300+ salons | Live in over 300 salons in six months: 34,251 calls handled at a 74% resolution rate and over £270,000 in bookings (vendor figures). | SouthEast Online |
| Vet bookings on WhatsApp, around the clock | 12 extra confirmed appointments in the first week, and routine front-desk calls dropped from 60 to 12. | Medium |
| Zero missed calls in a week | 63 calls in the week with zero missed, per his video. He also promotes his own channel and a template off the back of it, so read the numbers as the builder's own report. | Bassam Nouh on X |
| After-hours cover for a med spa | Handles 60% of after-hours inquiries with no human involved, and the owner gets a clean summary each morning (per the agency). | Brothers Automate blog |
| 26 appointments from unanswered calls | 26 sales appointments booked in 30 days from calls that would otherwise have been missed, per the owner. He does not name the tool or say how many of the appointments became jobs. | Mervin Wickey on X |
More direct answers: all Answers · What the words mean: Glossary · The numbers behind all our cases: Stats
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